Conflicts often result in exhausting discussions, inefficiency at work, higher costs and wasted time. To begin with, we interpret the conflict differently. We see it as a useful sign that something is not running properly. In mediation, we don’t attempt to eliminate the conflict; instead, we work on trying to help the clients to understand and accept differences. This opens up new ways of looking at things, and helps the people involved discover possible solutions.
Even when conflicts have already generated pending court cases, mediation can still lead to out-of-court settlements.
At the end of the process, you have tangible results that reduce or eliminate the troublesome effects of conflict. You benefit from improved relationships with customers, suppliers or partners.